5,000+ Cameras Live · 50+ Sites · 15+ States
ISO 9001:2015 ISO 27001:2013 MSME Recognised Est. 2009
● India's 1st AI-Enabled Coal Industry ICCC

The ICCC vendor that PSU procurement actually shortlists.

SMIPL engineered India's first AI-enabled Integrated Command & Control Centre for the coal industry — for Western Coalfields Limited at Nagpur. We followed it with an independent ICCC for South Eastern Coalfields covering the world's 2nd and 3rd largest coal mines. Real PSU references. ISO 27001 certified. GeM and CPPP active. Direct procurement, single-vendor scope.

India's 1st
AI-Enabled Coal ICCC
832
Cameras · SECL ICCC
23
Coal-Industry Areas
6 yr
Operations & Maintenance SLA
What an ICCC is, in procurement language

An ICCC is the nervous system of a critical-infrastructure site.

An Integrated Command & Control Centre is the central operations room from which a PSU, mine, smart city or industrial complex monitors its field assets, responds to incidents, and reports to leadership. Done right, it pays for itself in the first prevented incident. Done wrong, it becomes a wall of monitors nobody watches.

Function · 01

Centralise field intelligence

Aggregate cameras, sensors, ANPR, RFID, telematics, weighbridge and access control into one dashboard. One view of the entire operational footprint, not 14 disconnected systems.

Function · 02

Detect what humans miss

AI analytics flag PPE violations, perimeter intrusions, idle assets, unauthorised vehicles, smoke and fire — at scale and 24×7. Operators make decisions; the system catches the events.

Function · 03

Drive escalation workflows

Every alert routes to the right person via the right channel within seconds. SOP automation eliminates "we knew but didn't act" — the most common audit finding in PSU incident reviews.

Function · 04

Federate multiple sites

Multi-Area, multi-state operations centralised at HQ. WCL operates 10 Areas; SECL operates 13. SMIPL's pattern federates them through a single video wall and unified analytics layer.

Function · 05

Generate audit-grade evidence

Tamper-proof retention. Role-based access. Time-synced logs. Encrypted storage. ISO 27001 deployments that survive ministry audits, CAG reviews and CBI investigations.

Function · 06

Operate 24×7 under SLA

Three-shift manned operations. Multi-year SLA with uptime guarantees. Mean-time-to-respond and mean-time-to-restore commitments. Quarterly performance reviews with the client.

Proven ICCC References · Coal India Group

Two flagship ICCCs for India's largest coal company. Built. Operating. Today.

SMIPL is the only vendor in India to have engineered, commissioned and currently operates AI-enabled Integrated Command & Control Centres for two separate Coal India subsidiaries — at PSU scale, with Coal Minister-level recognition.

★ India's 1st · WCL · Nagpur

India's First AI-Enabled ICCC for the Coal Industry.

Client · Western Coalfields Limited · Coal India Group

A centralised ICCC at WCL's Nagpur HQ federating PTZ and fixed cameras across all 10 operational Areas — Nagpur, Kanhan, Majri, Pench, Pathakhera, Wani North, Chandrapur, Wani, Ballarpur and Umrer. Live AI analytics. 24×7 three-shift manned operations. Reviewed by the Hon'ble Coal Minister.

500+
Cameras
10
WCL Areas
24×7
Live Ops
Read full case study →
★ World's 2nd & 3rd Largest · SECL · Bilaspur

ICCC for the world's 2nd & 3rd largest coal mines.

Client · South Eastern Coalfields Limited · Coal India Group

An 832-camera AI-surveillance backbone across 13 SECL Areas including Gevra and Kusmunda. Ten analytics event-types. 16 video-analytical servers. Scalable VMS. 24×7 manned operations at SECL HQ Bilaspur. 6-year operations & maintenance SLA.

832
Cameras
13
SECL Areas
6 yr
SLA
Read full case study →
Single-Vendor ICCC Scope

One PO. One delivery team. Eight integrated capabilities.

SMIPL delivers complete ICCC scope under one engagement — from civil shell and video wall to analytics and 24×7 staffing. Most ICCC tenders end up with 5-7 vendors and 3 finger-pointing meetings per month. We are the alternative.

Capability · 01 / 08

ICCC Architecture & Engineering Design

Site-specific architecture covering camera feeds, sensor integration, data flow, redundancy strategy, video-wall sizing and operator workflow. Reviewed and signed off before any procurement.

SI Design Network Topology Workflow Mapping
Capability · 02 / 08

Video Wall & Operator Console Build

LED video walls, controller hardware, operator desks, ergonomics, lighting and acoustics. Plus the rack room behind it — servers, storage, networking, redundant power.

LED Walls Server Racks Redundant UPS
Capability · 03 / 08

VMS Federation & Multi-Site Integration

Federate cameras across multiple Areas, multiple cities, multiple states into one operator view. Pattern proven at WCL (10 Areas) and SECL (13 Areas) — repeatable for any multi-site PSU.

VMS Federation Multi-Site ONVIF Compliant
Capability · 04 / 08

AI Video Analytics Layer

Up to 10 concurrent analytics events per camera — perimeter intrusion, ANPR, PPE violation, smoke recognition, crowd, idle-time, vehicle classification, truck state, wrong-way detection. Edge or server-side, depending on scope.

10+ Analytics Edge AI Server-Side
Capability · 05 / 08

GIS Mapping & Vehicle-Tracking Dashboards

Live GIS maps showing camera footprint, vehicle positions, alert hotspots and incident timelines. Integrated with telematics for fleet visibility. The view that leadership briefings actually use.

GIS Telematics Leadership Briefing
Capability · 06 / 08

Escalation & SOP Automation

Every alert routes to the right person via the right channel — SMS, email, in-app, or radio dispatch — within seconds. SOPs encoded as workflows. Zero "we knew but didn't act" findings in audits.

SOP Workflows Multi-Channel Alerts Audit Trail
Capability · 07 / 08

24×7 Three-Shift Manned Operations

SMIPL operates the ICCC after commissioning. Trained operators. Three-shift rosters. Escalation matrix mapped to client leadership. Quarterly performance reviews. Currently live at WCL Nagpur and SECL Bilaspur.

Three-Shift Trained Operators Quarterly Review
Capability · 08 / 08

Multi-Year Operations & Maintenance SLA

Standard SLA: 98% uptime, MTTR under 4 hours for critical, MTTRestore under 24 hours. SECL engagement runs on a 6-year SLA. Direct OEM escalation through our Authorised Partner relationships.

98% Uptime 6-yr SLA OEM Direct
Sectors Where ICCCs Earn Their Cost

SMIPL has deployed across six sector verticals.

An ICCC isn't a generic product — its value depends on what it integrates and what it monitors. Here are the sectors where SMIPL has either delivered or actively deployed integrated systems that an ICCC pulls together.

Sector · 01

Coal & Mining

WCL · SECL · CCL · Coal India Group

Mine perimeter, weighbridge, dispatch, OB dump monitoring, OFC backbone surveillance. India's largest deployments. World's 2nd & 3rd largest mines on our reference list.

Sector · 02

Power · Hydro & Thermal

NHPC · NTPC · SJVN · NHDC

Generation site perimeter, dam-front surveillance, intake-tunnel monitoring, switchyard CCTV, control-room integration. PSU power-utility client roster.

Sector · 03

Aviation & Transport

Airports Authority of India · DTIDC

Apron PTZ, airside surveillance, perimeter intrusion at sensitive locations. Airports Authority of India case study live on our site.

Sector · 04

Defence & Border

Indian Army · Border Operations

Long-range surveillance with ruggedised housings. Sensitive-location ICCC builds. Specifics under NDA — references available to qualified procurement teams under MoU.

Sector · 05

Government & PSU

Centre · State · GeM · CPPP

Government complexes, PSU offices, smart-city control rooms, ministry-floor security. ISO 27001-aligned deployments that clear ministry IT-audit requirements.

Sector · 06

Education & Institutions

MMDU · National Zoological Park

Campus-scale ICCCs, student-housing surveillance, perimeter and visitor flow. Examples include Maharishi Markandeshwar Deemed University and the National Zoological Park, New Delhi.

Brands We Integrate Into ICCCs

Authorised Partner for the brands your tender spec requires.

SMIPL is an Authorised Partner for Honeywell, Bosch, Hanwha, Axis, Hikvision, CP Plus, Dahua and Sparsh CCTV brands — plus enterprise networking from Aruba, Ruckus, HFCL and Tejas Networks. Cisco enterprise switching is deployed on customer-specified projects. Manufacturer-list pricing, factory warranty, direct OEM escalation when something matters.

CCTV · Surveillance
HoneywellAuthorised Partner
BoschAuthorised Partner
HanwhaAuthorised Partner
AxisAuthorised Partner
HikvisionAuthorised Partner
CP PlusAuthorised Partner
DahuaAuthorised Partner
SparshAuthorised Partner
Networking · WiFi · Switching
ArubaAuthorised Partner
RuckusAuthorised Partner
HFCLAuthorised Partner
Tejas NetworksAuthorised Partner
Why SMIPL Wins ICCC Engagements

Six reasons procurement teams shortlist SMIPL.

01

India's First AI-Enabled Coal-Industry ICCC

If we built the central command room for Coal India's largest subsidiary first in India, your ICCC tender is well within reach. PSU credentials are your insurance.

02

World's 2nd & 3rd Largest Mines on Reference List

Gevra and Kusmunda. 832 cameras across 13 Areas. 16 analytics servers. Few Indian ICCC vendors can show comparable single-engagement scale on a live site.

03

Single-Vendor PO. No Subcontract Drama.

Civil, electrical, video wall, networking, VMS, analytics, staffing — under one PO. Most ICCC tenders end up with 5+ vendors. We replace that mess.

04

Brand Authorisations = Real Pricing

Authorised Partner for 8 CCTV brands and 4 networking brands. No middleman markup. No grey-market warranty. Transparent BOQ from manufacturer-list to deployment.

05

ISO 27001 · GeM · CPPP · MSME

Pre-cleared for any PSU procurement audit. ISO 27001 for IT-security tenders. GeM-registered for direct bidding. CPPP-active. MSME-recognised. Your tender pre-qualification is already paperwork-complete.

06

Debt-Free Since 2009. Multi-Year SLAs Honoured.

Self-funded for 16 years. No bank loans. No financial risk to your project. Multi-year SLAs are kept by companies that are still around in year six — like our SECL 6-year SLA.

PSU Procurement & Empanelment

Tender pre-qualification, already done.

Most procurement officers spend 60% of their evaluation time on basic vendor pre-qualification. Here is what SMIPL has — so your evaluation team can focus on the technical scope.

Active on GeM (Government e-Marketplace)

Direct PSU bidding through GeM portal. Catalogue listed. Eligible for direct procurement under GFR rules.

Active on CPPP (Central Public Procurement Portal)

Registered for ministry and PSU tender bidding. Empanelled for Coal India subsidiary tenders.

ISO 27001:2013 Information Security Certified

Mandatory for any government data-handling contract. Audit-ready. Encrypted data flows. Role-based access. Tamper-proof retention.

ISO 9001:2015 Quality Management Certified

Process-driven engineering. Documented SOPs. Continuous improvement. Required by most PSU pre-qualification criteria.

MSME-Recognised

Eligible for MSME procurement preference under government policy. Set-aside benefits available where applicable.

Track Record · Coal India · NHPC · NTPC · AAI · Indian Army

Verifiable PSU references. Three Coal India subsidiaries (WCL, SECL, CCL). Multiple power utilities. Airports Authority. Defence. References shareable to qualified evaluators under MoU.

Direct procurement, not channel partner pricing.

SMIPL bids directly. We are not a channel-partner reseller representing someone else's pricing. What you see in our BOQ is what we deliver, with manufacturer-list pricing on hardware and our engineering rate-card on services.

For PSU procurement teams that need a vendor who can sign the PO, deliver, operate, and survive the multi-year SLA — SMIPL is the direct conversation. No middlemen. No surprise sub-contracted vendors at commissioning.

CIN: U74140DL2009PTC197136
GSTIN: 07AANCS7062A2ZC
HQ: HR-7, Anand Parbat Industrial Area, New Delhi 110005

Frequently Asked

Questions ICCC procurement teams actually ask.

What does an ICCC vendor in India actually do?
An Integrated Command & Control Centre (ICCC) vendor designs, engineers, procures and builds the central operations room from which a PSU, mine, smart-city or industrial site monitors and controls field assets. Scope typically includes camera and sensor integration, video-wall hardware, VMS and analytics software, GIS mapping, dashboard design, redundant power and networking, 24×7 staffing and multi-year SLA. SMIPL has built ICCCs for Coal India group (WCL and SECL) and operates them under SLA.
What ICCC scale has SMIPL actually delivered?
SMIPL engineered India's first AI-enabled ICCC for the coal industry at Western Coalfields Limited's Nagpur HQ (500+ cameras, 10 operational Areas, 24×7 three-shift ops). We then delivered an independent ICCC for South Eastern Coalfields Limited at Bilaspur covering the world's 2nd and 3rd largest coal mines (Gevra and Kusmunda) — 832 cameras across 13 SECL Areas with 16 video-analytical servers, 10 concurrent AI event-types, 6-year SLA. Total operational scale: 5,000+ cameras across 50+ sites in 15+ states.
Is SMIPL a single-vendor ICCC builder or multi-vendor integrator?
Single-vendor scope. SMIPL handles ICCC architecture design, civil and electrical works, structured cabling, video wall, server and storage, VMS and analytics integration, GIS layer, escalation workflows, and ongoing 24×7 operations under one PO. We are Authorised Partners for Honeywell, Bosch, Hanwha, Axis, Hikvision, CP Plus, Dahua, Sparsh CCTV brands plus Aruba, Ruckus, HFCL and Tejas Networks for ICCC backbone networking.
What certifications and empanelments matter for PSU ICCC tenders?
SMIPL holds ISO 9001:2015 (quality), ISO 27001:2013 (information security — critical for any government data-handling tender), MSME-recognised status, CIN U74140DL2009PTC197136, GSTIN 07AANCS7062A2ZC. SMIPL is GeM-registered and active on CPPP for direct PSU bidding. Track record with Coal India subsidiaries (WCL, SECL, CCL), NHPC, NTPC, SJVN, NHDC, AAI, Indian Army, MMDU, NZP.
How long does a typical ICCC build take?
From PO to commissioning: a single-site ICCC of 200-500 cameras typically takes 4-6 months. A multi-Area federation like WCL or SECL covering 10-13 operational Areas across a state takes 9-15 months depending on civil readiness, OFC laying scope, and analytics tuning. SMIPL's WCL ICCC was India's first AI-enabled coal-industry ICCC — the engineering pattern is now repeatable for similar PSU clients.
Does SMIPL support the ICCC after commissioning?
Yes — multi-year operations and maintenance SLAs are core to what we deliver. Our SECL engagement includes a 6-year SLA with 24×7 three-operator manned operations from SECL HQ Bilaspur. Standard SLA tiers include 98% uptime guarantee, mean-time-to-respond under 4 hours for critical incidents, mean-time-to-restore under 24 hours, and quarterly performance reviews with the client.

Have an ICCC tender, scope, or RFP draft?

Share your scope document or tender spec, and SMIPL's engineering team will respond with a no-obligation site-survey plan, preliminary BOQ, and PSU reference letters within 72 hours. All enquiries go directly to leadership — no call centres.