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Terms & Conditions.

Terms governing use of smiplindia.com and any commercial engagement with Smart Monitoring Innovations Pvt. Ltd.

Last updated · 26 April 2026

Important: These website terms cover general use of smiplindia.com. Commercial engagements (RFQ, BOQ, project execution, SLA support) are governed by signed contractual documents and Purchase Orders, which take precedence over these website terms in any conflict.

1. Acceptance

By accessing smiplindia.com or engaging with Smart Monitoring Innovations Pvt. Ltd. ("SMIPL", "we", "us") through any channel referenced on this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website or services.

2. About SMIPL

Smart Monitoring Innovations Pvt. Ltd. is a private limited company incorporated in India under CIN U74140DL2009PTC197136 with GSTIN 07AANCS7062A2ZC, with registered office at HR-7, Anand Parbat Industrial Area, New Delhi 110005. We provide engineering, procurement and construction services for surveillance, command-and-control, SCADA, data-centre, electrical panel and HVAC systems, primarily to government, public sector and industrial clients in India.

3. Use of this website

3.1 Permitted use

You may use this website to learn about SMIPL's capabilities, view case studies, request quotations, and contact our team. You may share links to our pages, reference our case studies in evaluation documents, and download our publicly available company profile.

3.2 Prohibited use

You may not:

4. Intellectual property

All content on smiplindia.com — including text, images, design elements, project photographs, case studies, diagrams, and logos — is owned by Smart Monitoring Innovations Pvt. Ltd. or used under licence from rightful owners.

Brand names referenced in connection with SMIPL's services (including but not limited to Honeywell, Bosch, Hanwha, Axis, Hikvision, CP Plus, Dahua, Sparsh, Aruba, Ruckus, Cisco, HFCL, Tejas Networks) are trademarks of their respective owners. SMIPL's reference to these brands reflects either Authorised Partner relationships or technical compatibility, and does not imply endorsement except where explicitly stated.

Photographs of client deployments are published with appropriate permissions from the respective client where applicable.

5. Commercial engagements

5.1 Quotations and proposals

Any quotation, BOQ, design proposal or technical document provided to a prospective client is for the addressed party's evaluation only and remains SMIPL's intellectual property. Quotations are valid for the period specified in the document (typically 30–60 days) and are subject to revision based on site survey findings, scope refinements or component-availability changes.

5.2 Project contracts

Project execution is governed by signed Purchase Orders, Letters of Intent, or Master Services Agreements between SMIPL and the client, which take precedence over website content in any inconsistency. Such contracts cover scope, pricing, timelines, payment milestones, warranty, SLA, indemnity and dispute resolution.

5.3 Warranty and SLA

Hardware deployed by SMIPL carries the original equipment manufacturer's warranty, transferred to the client. SMIPL provides separate Service Level Agreements for ongoing maintenance and support, with terms specified in the relevant contract. Standard SLA tiers range from 1 to 6 years depending on engagement scope.

6. No advice without engagement

Information on this website — including technical descriptions, case studies, brand information and capability details — is provided for general informational purposes. Specific recommendations require a formal engagement involving site survey, requirements analysis and signed BOQ. Decisions made solely based on website content, without engaging SMIPL formally, are made at the reader's own risk.

7. Third-party links

This website may include links to third-party websites (manufacturer pages, LinkedIn, government portals). SMIPL is not responsible for the content, privacy practices or availability of third-party websites. Linking does not imply endorsement.

8. Disclaimers

To the extent permitted by Indian law:

9. Limitation of liability

To the fullest extent permitted by law, SMIPL shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from use of this website. Liability arising from commercial engagements is governed by the relevant signed contract and capped per its terms.

10. Indemnification

You agree to indemnify and hold SMIPL harmless from any claim, loss or expense arising from your breach of these Terms or misuse of the website.

11. Confidentiality

Project details shared during enquiries, surveys or contracted engagements may be subject to mutual confidentiality terms. SMIPL respects client confidentiality and applies the same information-security controls (ISO 27001:2013) to client information that we deploy on PSU and government engagements. Detailed confidentiality terms are governed by signed NDAs or contract clauses, where applicable.

12. Changes to terms

SMIPL may update these Terms and Conditions from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Governing law and jurisdiction

These Terms and any dispute arising from use of this website or commercial engagement with SMIPL are governed by the laws of India. Subject to specific dispute-resolution clauses in signed contracts, the courts at New Delhi shall have exclusive jurisdiction.

14. Contact

For any questions about these Terms or commercial engagements, contact:

Smart Monitoring Innovations Pvt. Ltd.
HR-7, Anand Parbat Industrial Area
New Delhi 110005, India
Email: info@smiplindia.com
Phone: +91 95998 33247